Free Shipping for Orders Over $59

    Returns & Exchanges

    Returns & Refund & Exchanges & Cancellation

    Order Cancellation

    Please check the size, color, quantity, recipient, shipping address and other information carefully before making payment. Once the order is placed, it cannot be changed easily. If you would like to cancel your order, please email us at dinosauronesie1@outlook.com. Your order cannot be canceled once it has been shipped.

    Returns&Refund

    We’re bummed if you're not 100% satisfied with the items you received. Please review our Returns Policy below:

    Returns Policy

      1. If you decide an item is not right for you, you can contact us for returns within fourteen (14) days after receiving your items.

      2. The following items are not eligible for returns or exchanges: Bikinis, Tankinis, One-Piece Swimwear and Lingerie.

      3. Items returned must be in their original, unused condition with the original packaging. Item that are worn, damaged, washed or altered in any way will not be accepted for returns

      4. Items sent back without first contacting our Customer Service representative will not be accepted. Please note the address indicated on the packaging slip is not our return address. Items sent there will not be accepted for returns.

      5. You will be responsible for any return shipping cost. There is no handling fee for returns and exchanges

      6. Your refund will be processed after we receive your returned package. For customers who paid by PayPal, your refund will be processed in 2 days after receipt of your package. For customers who paid by credit card, your refund will be processed in 7 days after receipt of your package.

      7. If a return item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.Unless otherwise agreed upon, the refund will be processed through the same payment method of the original purchase. We will notify the buyer if the product or packaging is found used or damaged as we reserve the right to deduct any depreciation in value when refunding the product.
      8. If the product has been shipped and the customer wants to cancel the order, we will contact the logistics company to see if it can be recovered. If it can be recovered within the country, the order can be canceled.
      9. Please carefully check the size, color, quantity, recipient, shipping address and other information before payment. Once the order is placed, it cannot be easily changed. If you want to cancel the order, please send an email to dinosauronesie1@outlook.com. If it exceeds our 1-3 days of delivery, After the shipment is processed, the order cannot be canceled.

    Refund Policy

      1. If there is a small problem with the clothes, the customer is unwilling to return the goods, and a partial refund can be made according to the problem of the clothes.

      2. If the size of the clothes is not suitable, and the customer is unwilling to return the goods and wants to keep them, a partial refund can be made.

      3. If the customer is not satisfied with the clothes and wants to return them, we will refund the clothes, but the shipping fee will not be refunded.

    We will gladly accept returns within 14 days from the date you received your items. Please follow the process below to process your returns:

    1. Get in touch with our customer service representative by sending us a request in your account. Alternatively, you can email us at dinosauronesie1@outlook.com. Indicate which item(s) you would like to return and the reason.

    2. Our customer service representative will get back to you within 24 hours with a return address for you to ship your parcel.

    3. Place the item(s) in the original packing and seal the parcel securely. Put the return address you received from our customer service representative onto the package.

      Drop off your package at your local post office.


      Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance with our returns policy.

    Change product

    If you would like to exchange an item, please contact our Customer Service representative by emailing us at dinosauronesie1@outlook.com.

    Tell customer service clearly which items, color and size you want to change.
    1. The original product can be returned, but you must contact customer service first to avoid an incorrect exchange address. We will reissue it for free.
    2. The customer is responsible for the return freight. Since the exchange freight may be higher, we maintain customer relations to compensate for customer losses. Customers can keep the original product and pay half the price of the reissued product.